For large, homogeneous user bases - many computers with the same specifications - create a standard image in the test lab and shake it out thoroughly before deploying to end-user PCs. You can use the Windows User State Migration Tool (USMT) to perform unattended migrations for multiple users if you're migrating many computers (five or more, for example). If you're migrating just a few computers from Windows XP or Vista to Windows 7, then you should first run Windows Easy Transfer to collect files and settings. The cause is a service called Iphlpsvc, and the quickest way around this problem is to download and install Microsoft's automated patch, Microsoft Fix it 50319. For example, the Windows 7 installer sometimes fails and hangs at 62% when upgrading from Windows Vista. Some of the most common Windows 7 errors occur during an installation or upgrade.
When upgrading customers' computers to Windows 7, how can solutions providers make the process as seamless as possible? Find out how to troubleshoot errors that leave you scratching your head -from the ones that occur during installations or upgrades to hardware-related issues and application crashes. In this FAQ, Windows 7 expert Ed Tittel addresses commonly asked questions about Windows 7 errors and crashes.
